eyond - FlexCoins calculation
FlexCoins are a virtual currency used in eyond. Users earn FlexCoins by intelligently charging their electric vehicles (EVs) during times when renewable energy is abundant and grid demand is low. This incentive system rewards users for optimizing their charging schedules, offering financial benefits such as saving up to 200 euros per year on energy costs. FlexCoins represent a reward for contributing to grid stability while promoting sustainable energy consumption.
01
Problem Statement
Users find the current FlexCoins calculation methodology difficult to understand due to its complexity. This lack of clarity creates challenges in user engagement and diminishes the perceived value of the rewards. Consequently, there is a need for a more transparent and user-friendly explanation of how FlexCoins are earned, so that users can better understand and optimize their charging behaviors to maximize their rewards.
02
Solution
Develop a more straightforward algorithm for calculating FlexCoins that reduces complexity while maintaining accuracy. This could involve streamlining factors and using more intuitive metrics that are easier for users to understand.
04
Result
1. Enhanced User Understanding:
Users now have a clear and intuitive grasp of how their charging behaviors impact FlexCoins earnings. The simplified algorithm and redesigned interface have made it easier for users to see the direct correlation between their actions and rewards.
2. Increased Engagement:
There has been a noticeable increase in user engagement with the app. Users are more actively participating in optimizing their charging schedules, as the clearer system has made it easier for them to understand the benefits of doing so.
3. Higher Satisfaction and Trust:
User feedback indicates a higher level of satisfaction with the FlexCoins system. The transparency and simplicity of the new calculation process have fostered greater trust in the rewards program, leading to a more positive user experience.
4. Improved Charging Behavior:
Analysis shows that users are making more informed and effective decisions about their charging patterns. This has led to a more efficient use of renewable energy and better alignment with grid demand, contributing to overall sustainability goals.
5. Educational Impact:
The educational resources provided have been well-received, with many users reporting that the tutorials, FAQs, and interactive elements have significantly improved their understanding of the FlexCoins system.