I design the part of products that users depend on most.
The part they only notice when it breaks.

Filipe Monteiro

Product Designer

Ruby GmbH

The Booking Engine

Self-serve meeting room reservations, replacing a flow that required staff before anything could happen.

23% of bookings · 27% of revenue in 7 weeks

Ruby GmbH

Under Three Minutes

Self check-in redesigned for nine countries. Faster, accessible, built around the guest standing in front of it.

20% faster in validation testing

The Mobility House

Unplugged

A charge mode switcher for EV drivers, designed around a mental model that didn't match the product.

Validated across 3 research methods

Concept work

A humanitarian concept for the Global Innovation Challenge 2022, shaped by field interviews with three doctors working in Ukraine during the conflict. It won a Special Jury Award. It was never built.

Design X Social 2022

Emergency Ukraine

A coordination system to stop medical aid reaching the wrong place at the wrong time. Hospitals request what they actually need, and patient records travel with the people who fled.

Special Jury Award

Read the case study